Your Privacy Choices

Privacy Preferences and Consumer Rights

At Rovzenali, we respect your privacy and believe you should have meaningful control over your personal information.

Rovzenali is owned and operated by Chongqing Xuanju Technology Co., Ltd.

This page explains how you may exercise applicable privacy rights and manage certain preferences relating to personal information, cookies, advertising, and communications.

The rights available to you depend on your location and the privacy laws that apply to your personal information.

1. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Request a portable copy of certain personal information.
• Restrict or object to certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of certain targeted advertising or data-sharing activities where applicable.
• Request information about how your personal information is collected, used, or disclosed.
• Appeal certain decisions concerning your privacy requests where applicable.

These rights may be subject to identity verification, legal exceptions, and other limitations permitted by applicable law.

2. How to Submit a Privacy Request

To exercise an applicable privacy right, please contact us by email:

service@rovzenali.com

Please use Privacy Request as the subject line.

To help us locate and process your request, please include:

• Your full name
• The email address associated with your order or account
• Your order number, if applicable
• A clear description of the privacy request

Please do not include payment card numbers, passwords, or other sensitive authentication information in your email.

3. Identity Verification

To protect personal information, we may request additional information reasonably necessary to verify your identity before processing a privacy request.

If an authorized agent submits a request on your behalf, we may require proof of authorization or other verification permitted by applicable law.

We will use verification information only as reasonably necessary to review and process the request and protect personal information.

4. Cookie and Advertising Preferences

Our Website may use cookies and similar technologies to support essential store functions, remember preferences, and understand Website performance.

Where optional analytics or advertising technologies are enabled, certain cookies or similar technologies may also be used for measurement or advertising-related purposes.

You may be able to manage available preferences through:

• Cookie preference tools made available through the Website, where available
• Your browser's privacy and cookie settings
• Your device's privacy settings
• Supported browser-based privacy signals where required by applicable law

Disabling certain cookies may affect Website functionality or your shopping experience.

5. Marketing Communications

If you subscribe to promotional communications, you may unsubscribe at any time using the unsubscribe link included in the message, where available.

Unsubscribing from promotional communications does not prevent us from sending essential messages relating to orders, payments, shipping, returns, refunds, security, or customer support.

6. Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

We will not deny goods or services, charge different prices, or provide a different level of service solely because you exercised a legally protected privacy right, except where permitted by law.

7. Appeals

Where applicable law provides an appeal right, you may request a review of a decision concerning your privacy request.

Please reply to the decision email or contact us at service@rovzenali.com with the subject line Privacy Appeal.

We will review the information provided and respond in accordance with applicable legal requirements.

8. Additional Information

For more information about how we collect, use, and protect personal information, please review our Privacy Policy.

Our Privacy Policy explains the categories of information we collect, the purposes for processing, the types of service providers involved, and how personal information is retained and protected.

9. Contact Information

If you have questions about your privacy choices or wish to submit a privacy request, please contact us:

service@rovzenali.com